送り状番 プライバシーポリシー

01Business operator

• Name: Inprogress Inc. (インプログレス株式会社)
• Address: N&E BLD. 6F, 1-12-4 Ginza, Chuo-ku, Tokyo, Japan
• Representative: 三角 勇紀, Representative Director

02About the App

The App creates CSV files of shipping labels from Shopify orders, for import into Yamato Transport's B2 Cloud. It runs inside the store's Shopify admin.

03Information we access

Information read from the Shopify API

When store staff open and use the App, the App reads the following information from the Shopify API.

• Order information: order number, order date and time, payment and fulfillment status, whether the order was cancelled, whether it requires shipping
• Customer information needed to create a shipping label
  • Shipping address: name, company, postal code, address, phone number, country
  • Billing address: name. The address and phone number are read only for gift orders where the staff choose the giver as the label sender
  • Order notes, so that staff can check instructions such as gift requests before output

This information is handled only in the staff member's browser. It is not sent to our servers and is not stored. The App does not read email addresses or order line items.

Information provided directly by the store

• Store settings: the label sender (name, phone number, postal code, address), the default item name, the default label type, and the B2 Cloud billing details (customer code, classification code, freight management number)

Information recorded automatically

• Access logs: store, ID of the staff member, date and time, type of operation, and counts
  • Order numbers, names, addresses and similar details are not recorded
• Authentication information: access tokens that connect the store to the App (with an expiry)

The App does not use cookies or other tracking technologies for advertising or behavioral analysis.

04Purposes of use

• To create shipping label CSV files
• To save store settings so that they do not need to be entered again
• To record access to personal information and detect misuse
• To respond to inquiries

We do not use the information for any other purpose. We do not use customer information for sale, advertising, analytics or machine learning.

05Storage and retention

The database that stores store settings, access logs and authentication information is backed up automatically every day, and backups are kept for 5 days. Backups are encrypted. Information deleted as described in the table above is removed from backups within 5 days of deletion.

06Disclosure to third parties and service providers

We do not sell or provide the information we obtain to third parties, except as required by law.

We use the following service providers to operate the App.

07Storage location

Our servers are located in Japan (Tokyo region). We have no establishment in Europe.

08Requests concerning customer information

The App does not store customer information. When a customer requests access to or deletion of their information, we receive a notification from Shopify (customers/data_request, customers/redact) and inform the store that we hold no customer information.

09Security measures

• Encryption in transit: All communication is encrypted (HTTPS).
• Architecture that does not send personal information: Customer information is not sent to our servers.
• Logs: Personal information is not written to server logs.
• Access control: Access by our staff is limited to those who need it, and multi-factor authentication is used.
• Access records: Access to personal information is recorded and reviewed regularly.
• Incident response: We have defined incident response procedures.

10Requests for disclosure, inquiries and complaints

Requests for disclosure, correction or suspension of use of personal data we hold, as well as inquiries and complaints, are accepted at the following contact.

• Contact: Inprogress Inc., personal information inquiries
• Email: [email protected]

11Changes

When we change this policy, we will publish the change on this page.